Technical Support

If you experience a problem with any product supplied by Liberator you are welcome to contact our Customer Support team by telephone or email.

Prentke Romich Devices (e.g. Accents, Nu-Eye, ECO2, EcoPoint, Vantage Lite, Springbaord Lite) - For after hours or self help support don't forget that for Prentke Romich (PRC) communication aids there is also a huge amount of information on PRC's web site, accessible 24 hours a day, at http://support.prentrom.com/

Please not that the Liberator-14 is called the ECO-14/ECO-2 on the US website

Saltillo devices (e.g. Novachats, Alt Chat, Chat PC Silk etc), there are helpful how-to-articles and support topics and also downloads of user manuals, quick reference guides etc (under the Downloads English section) on the Saltillo web site at https://saltillo.com/support

Liberator products (e.g. Liberator Rugged 7)

Email: For programming support or technical problems email: info@liberator.net.au  quoting your name, phone number and any device serial number.

Telephone: Please call our Technical Support Line on 08 8211 7766 for help, please have your device and charger on hand if possible.