New possibilities are on the horizon, and we can’t wait to share them with you!
This spring, we’re introducing a new generation of AAC solutions designed to open up more possibilities for adults, teens, and children with acquired or long-term complex communication needs.
Developed with input from AAC communicators, clinicians and caregivers, this new range focuses on improving access, flexibility, and everyday communication.
From expanded screen options to advanced access capabilities, this upcoming product line release is all about creating more natural, connected communication experiences across environments and access methods.
To celebrate what’s ahead, we’re hitting the road! Think of it as our New Possibilities Tour, where you can see what’s coming and experience it firsthand.
Here’s where you’ll find us:
At each stop, you’ll be able to explore new products and features designed to support a wide range of access methods, including eye tracking, head tracking, switch scanning, and direct touch.
You’ll also see advancements like:
Just as important, many things you rely on today will remain consistent:
We’re building on what already works for you, while opening the door to future possibilities.
With new possibilities often comes change. And sometimes, that means saying goodbye.
After more than a decade of supporting communication, the Accent 1400 is reaching the end of its journey. First introduced in May 2015, it has been a trusted, high-quality AAC solution for many individuals and professionals.
As technology advances, PRC-Saltillo continues to evolve to better support growing communication needs. The transition to a next-generation product line reflects what we’ve heard from customers and clinicians, along with a commitment to future-focused innovation.
While this change may feel bittersweet, we want to ensure you have the information and support you need.
If you already have an application in progress with the NDIS, we will continue to support fulfilment of Accent 1400 orders through to the end of September 2026, subject to available stock.
If you’re considering your next steps, there are a couple of pathways available. You may choose to proceed with an Accent 1400, or you may prefer to wait for the upcoming device range.
If waiting feels like the right option, we can support you by providing a feature-matching letter for the NDIS, outlining how the upcoming device aligns with your AAC communicator’s needs to support your application.
If you currently use or plan to purchase an Accent 1400 while inventory lasts, you can feel confident in continued support:
Our goal is to ensure a smooth transition while honoring the role the Accent 1400 has played in so many communication journeys.
If you’re interested in going forward with an Accent 1400 purchase, would like more information about deadlines, or would prefer to wait for the next-generation product line, we’re here to help!
Please connect with your Liberator Australia team on 02 9124 9945 or at support@liberator.net.au.
As we look ahead, we’re thrilled about what’s coming and deeply grateful for the trust you’ve placed in us along the way. We’re excited to celebrate the future with a product line full of new possibilities, while also taking a moment to say a fond farewell to the Accent 1400.
Your AAC device is an important part of everyday life, supporting conversations, learning, and connection with others. And, just like any piece of technology you rely on, it performs best when it’s well looked after! In this blog, we’ll share our top AAC device maintenance tips – including practical care, maintenance, and tech advice to help ensure your device stays reliable, responsive, and ready when you need it!
Let’s face it – devices get dirty. Whether you’re at school, work, or just having dinner, your device comes along for the ride. Give it some cleaning attention regularly to keep it working well.
For light cleaning, use a soft, lint-free cloth on the touchscreen. For deeper cleaning, use a slightly damp, lint-free cloth, then dry the screen with another soft cloth. You can find more detailed cleaning tips in your device manual.
Good to know: Keyguards can go in the dishwasher!
Your device comes with a specific charger – always use that one. Try to charge your battery before it drops to 0%. Charging when your battery is above 10% can extend its life significantly. For best results, charge your device upright at room temperature on a hard surface.
Tip: Turn off your device for faster charging.
We encourage keeping your device with you and ready to use for conversations throughout the day. However, there are smart times to use sleep mode or shut down completely.
Set your auto-sleep to five minutes or less. Use sleep mode when you won’t be using your device for short periods, like during swimming.
Remember that sleep mode uses about 2% of battery per hour. Consider turning off your device completely during longer breaks, like overnight.
Like most technology, your device works best when it’s not too hot. Take breaks from heat and avoid charging if your device feels warm. Move to shade or air conditioning rather than trying to cool it with water.
Tip: Keep a low-tech communication board handy for water activities.
Software updates bring new features and vocabulary to improve your communication experience. Connect to WiFi and follow the prompts in your settings menu to get these improvements. Updates also help your device run more smoothly overall.
Tip: Plug in your device during updates to protect your battery.
Your screen is essential for accessing all your communication options. Protect it from scratches, moisture, and spills with a screen protector. This also reduces glare and reflections, making it easier to see your buttons.
Visit our online store to see screen protector options for your device.
Your device is built to be durable and handle daily life. (If you haven’t already), you might try an extra protective case designed specifically for your device model. These cases provide additional security for active use at home and out in the community.
People change, and your needs change too. It might be time to check that you’re still accessing your device in the most comfortable and efficient way possible.
Connect with your support team (or ours!) to consider adjustments like:
Our local consultants are happy to discuss access questions to help you communicate at your best.
If you’re experiencing glitches, try restarting your device first – this solves most technical problems.
If you’re still having trouble after a restart, our support team is here to help. Contact us by phone, email, or through our website, and we’ll work together to get your AAC device maintenance issue resolved – and your device running smoothly again.
Need a little support with your AAC device maintenance?
Our team is here to help you make the most of your communication device. Whether you need help with AAC device maintenance or want to explore new ways to optimise your AAC setup, we’re just a call or click away.
Contact us:
