Ready to try the new and improved LAMP Words for Life app?
We’re excited to offer all LAMP WFL app users a NEW version with more languages and features to better support your communication.
While your current app will continue to work, it will be removed from the App Store this September. This means you won’t be able to reinstall it or receive updates on your device after this date.
By migrating to the new app, you’ll get:
- Additional languages and features
- Australian dialect options (coming late 2025)
- Ongoing updates and improvements
- Continued access to your communication tools
Making the Transition
- Free for current users: Switch to the new LAMP WFL version at no cost.
- The process is simple: Just follow our step-by-step instructions below.
- Your access continues: While your current app will continue to work, upgrading before September will ensure uninterrupted access to your communication tools.
- Support is available: Our customer service team is ready to assist with your transition.
How to Migrate to LAMP WFL Discover
How to migrate:
1. Open the original LAMP WFL app on your device
2. A pop-up will appear letting you know about the Upgrade
3. Click the link in this pop-up to open a webform
4. Complete the webform with your information
5. Once the in-app form is completed, your promo code will be emailed to you
6. Visit https://accounts.prc-saltillo.com/ on a web browser and login to – or create – a PRC-Saltillo account
7. Once logged in, visit https://lampwflapp.com/promocodes and enter your promo code (you’ll receive this in your email)
8. Click ‘Redeem Code’ and you’ll receive confirmation of activation.
9. Go to the App Store and download the new LAMP WFL Discover app (please do not download the LAMP WFL priced at $499.99 AUD).
10. Open the new LAMP WFL Discover app and sign in to your PRC-Saltillo account to unlock the app.
Frequently Asked Questions
Q: Will I lose my current settings?
A: We recommend backing up your vocabulary before transferring to the new app. No current settings or vocabularies will be migrated over to the new app, so your current settings should be noted and stored. Please follow our step-by-step guide for saving and backing up your settings in this video: LAMP Words for Life Back Up Tutorial
Q: Do I need to pay again?
A: No. Current users can switch to the new LAMP WFL version at no cost.
Q: What if I need help?
A: Our customer service team is ready to assist with your transition. Contact us at support@liberator.net.au with any questions.
Q: When will the current app be removed?
A: The current app will be removed from the App Store this September, 2025. While your existing installation will continue to work, you won’t be able to reinstall it or receive updates after this date.
Q: Do you know what iOS versions the app is compatible with?
We have heard from a couple of customers who have older devices and cannot access the LAMP WFL Discover app. It’s important to note: you need to have at least iOS 15 to see the LAMP WFL Discover app in the app store.
Need help?
If you have any questions, or any troubles with the prompts above, our team are here to help.
Download a step-by-step guide here.
Contact us at 02 9124 9945 or email support@liberator.net.au.
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