Liberator backs all of its major voice-output communication devices with a comprehensive 3 Year parts & labour Warranty which includes physical damage, batteries, & free freight to & from the repair workshop.
These improved warranty conditions apply to all major communication devices listed below that were purchased after the 1st August 2018 at the higher price charged from that date onwards.
Liberator provides a comprehensive 3-Year Warranty on all of its major voice-output communication devices, comprising: Accent 800, Accent 1000, Accent 1400, NuEye, LR8, NOVA Chat 5, NOVA Chat 8, NOVA Chat 10, NOVA Chat 12, Chat Fusion 8, & Chat Fusion 10. Not only does this include parts & labour, it also covers physical damage & battery replacement.
All other Liberator products are covered under a basic 1-Year Warranty that does not include physical damage.
Plus, whenever you have to return a device back to Liberator for repair or service, under Warranty, the freight will be paid by Liberator, both ways. To make everything easier, Liberator will supply customers with details of a FREE parcel service run by Australia Post. The aim is to speed up the returns process & get functioning devices back with families as soon as possible.
You can still use the special parcel service to send ex-Warranty devices back for repair; the cost will simply be added onto your invoice.